Terms & Conditions
# Terms & Conditions
**Last Updated:** July 24, 2026
Welcome to **Stationery Wala**! These Terms & Conditions ("Terms") govern your use of our website and the purchase of any products from our online store. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by these Terms. Please read them carefully before making a purchase.
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### 1. General Overview
* **Acceptance of Terms:** By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.
* **Modifications:** Stationery Wala reserves the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes.
### 2. Products & Pricing
* **Product Descriptions:** We make every effort to display as accurately as possible the colors, dimensions, and descriptions of our school and office stationery products. However, we do not guarantee that your device’s display will accurately reflect the actual product color.
* **Pricing:** All prices listed on the website are in local currency and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without notice.
* **Availability:** All orders are subject to product availability. If an item is out of stock after you place an order, we will notify you promptly and offer a suitable alternative or a full refund.
### 3. Orders & Payment
* **Order Acceptance:** Receipt of an order confirmation via email does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. Stationery Wala reserves the right to accept or decline your order for any reason.
* **Payment Terms:** We accept various secure payment methods, including credit/debit cards, net banking, UPI, and Cash on Delivery (COD) where available. You agree to provide current, complete, and accurate purchase and account information for all transactions.
### 4. Shipping & Delivery
* **Shipping Policy:** We strive to dispatch and deliver orders within the estimated timeframes provided at checkout. However, delivery times are estimates and may be affected by external logistical factors beyond our control.
* **Risk of Loss:** All items purchased from Stationery Wala are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier.
### 5. Returns, Refunds & Cancellations
* **Cancellations:** You may cancel your order before it has been processed and shipped. Once shipped, the order falls under our return policy.
* **Returns & Exchanges:** We want you to be completely satisfied with your stationery supplies. If you receive a damaged, defective, or incorrect item, please notify us within **7 days** of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase.
* **Refunds:** Once your returned item is received and inspected, we will process your refund to the original method of payment within a specified number of business days.
### 6. Intellectual Property
All content included on this website—such as text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of **Stationery Wala** and is protected by international copyright and intellectual property laws. Unauthorized use of any content is strictly prohibited.
### 7. Limitation of Liability
Stationery Wala shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or the purchase of any products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from a purchase shall not exceed the total amount paid by you for the specific product.
### 8. Governing Law
These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which Stationery Wala operates, without regard to its conflict of law principles.
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### Contact Information
If you have any questions about these Terms & Conditions, please feel free to reach out to our customer support team at **support@stationerywala.com**.